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Hantzes & Associates | Employment & Business Law
  • Home
  • About
    • Nicholas Hantzes
  • Our Practice
    • Employment Law for Employees
    • Employment Law for Employers
    • Business Law
    • Commercial and Residential Real Estate Law
    • Outside General Counsel
  • Blog
  • Contact
703-378-5000
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Can you hold your insurance agent accountable?

On Behalf of Hantzes & Associates | Oct 16, 2025 | Professional Malpractice

Insurance agents help you select the right policy and protect what matters most. You trust them to explain coverage, guide your choices and confirm that your policy matches your needs. However, an agent can make a mistake, leaving you without the protection you thought you had. This becomes professional negligence. 

Professional negligence happens when an insurance agent fails to act with the care or skill expected in their role. It could mean providing you with incorrect information, failing to submit paperwork on time or not securing the coverage you requested. When these errors cause financial loss, you might have the right to take legal action to recover damages. 

When a mistake becomes negligence

Not every mistake qualifies as negligence. To prove professional negligence, you usually need to show that your agent owed you a duty of care and failed to meet that standard. In many cases, negligence may occur when an agent: 

  • Misrepresents what a policy covers or leaves out critical exclusions.
  • Fails to renew or process your policy correctly, causing a lapse in coverage.
  • Doesn’t disclose important information that could affect your decision.
  • Neglects to recommend coverage appropriate for your situation.

These errors can lead to serious financial stress, especially when a denied claim or uncovered loss appears at a time when you need support most. It’s worth noting that every situation is unique and the outcome often depends on the details of your relationship with the agent and the documents involved. 

If you believe an agent’s actions caused you harm, you can benefit from seeking legal guidance to help you understand your rights and options. These cases can be complex, involving both contract and negligence principles. Having the right support makes it easier to evaluate what went wrong, gather evidence and decide the best path forward.

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