Insurance agents are responsible for ensuring that clients receive the coverage they need to protect against potential risks. When agents fail to provide adequate coverage, clients may face severe financial consequences.
In such cases, agents can be held accountable through professional malpractice claims.
Duty of care and negligence
Insurance agents owe a duty of care to their clients. This means they must act reasonably and provide accurate advice. If an agent fails to inform a client about the appropriate coverage, they may be negligent.
For instance, if an agent overlooks important factors, such as recommending insufficient liability coverage for a business, the client may file a claim for damages resulting from this oversight.
Breach of contract
In many cases, a contract governs the relationship between an insurance agent and a client. If an agent fails to secure the promised coverage, it could be a breach of contract. For example, if an agent assures a client that their home is fully covered but fails to obtain comprehensive coverage, the client may sue for breach of contract.
Misrepresentation and fraud
Insurance agents may also face claims of misrepresentation or fraud if they provide false information about policies or fail to disclose important terms. Clients may rely on this inaccurate information to their detriment. If an agent knowingly misrepresents the coverage provided, they can be legally responsible for any resulting losses.
Damages and liability
Clients who suffer financial harm due to an agent’s negligence or misrepresentation can seek compensation. This could include recovery for unpaid claims, legal fees, and other costs associated with the agent’s failure to secure proper coverage.
Holding insurance agents accountable helps ensure they maintain the high professional standards expected in their field.